About the Client
- University founded in 1869
- Serves over 70,000 Students
Project Statistics
- Duration: January 2006 to July 2007
- Modules include: Public Sector Collections/Disbursements (PSCD), FI, FM, CO, HR/Payroll, PM, BI,SRM, & MM and Portals
- 4000 End-Users (Phase I)
- Number of resources:
- 1 full-time project manager (1 FTE)
- 3 curricula developers/trainers (3 FTE)
- 10 trainers
- Release: SAP ECC 5.0 Higher Education Industry Solution
Tools
- Captivate (eLearning courses)
- InfoPak
- Premis (LMS)
- WebCT (LCMS)
- MS Office
Delivered Services
- Project Management and Advisory Services for end-user education initiative (initial purpose to join the project)
- Advisory services around InfoPak
- Setting up standards
- Review process
- Publishing
- Administration
- Design and development of SAP Education Strategy
- Design and development of end-user education curricula
- 40 Instructor led courses
- 18 eLearning courses
- Delivery of 170 days of end-user training
- Teksoft Resource Library (TRL)
The Teksoft Difference
- Teksoft advised client on resource planning strategies to ensure client self-reliance
- Teksoft training professionals gained immediate rapport and credibility with the client’s associates and implementation partner
- Experience of the training professionals helped client manage successful training execution despite significant and chronic changes to their processes.
Results
- Training materials averaged 3 out of a possible 4
- Training delivery averaged 3 out of a possible 4
