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CASE STUDY
About the Client
° World-wide manufacturer and distributor of medical supplies and devices
° Employs 2700 associates
Project Statistics
° Client implemented version SAP R/3 4.7
° Modules included FICO, QM, PP, SD
° Duration: June 2008 through August 2008
° Number of resources:
•3 curricula developers
•1 project manager
° Number of end users: 375
Tools
° Captivate (e-learning courses)
° Microsoft PowerPoint
° InfoPak
Delivered Services
° Project Management for the SAP education initiatives
° Development and design of end user education curricula
° E-Learning course: Overview/Navigation
The teksoft Difference
° Cost savings through the use of experienced teksoft training professionals:
• Small development staff
• Ability of the teksoft training professionals to determine the delta between existing training materials and what was required by the plant employees.
° Customized approaches for each constituency that required SAP training.
Results
° Training materials were developed on time and under budget
° E-learning course successes:
• Received 90% Pass Rate for the students
• 98% of the students reported zero technical difficulties
° Client PMO described the implementation as “extremely successful”
° Training materials received very good ratings from the students
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