|
CASE STUDY
About the Client
° Global seller of athletic shoes and accessories
° Annual sales of $572,000,000
° Employs 600 associates
Project Statistics
° Duration: October 2005 and still ongoing
° Modules include: FI, MM, SD, MDM, Inventory Logistics
° Number of resources:
•Part time project manager
•7 curricula developers
•10 instructors
° Implementation of SAP ECC 6.0 AFS Industry version
Tools
° Captivate (e-learning courses)
° Microsoft PowerPoint
° Microsoft Word
Delivered Services
° Developed and managed an SAP End User Education Strategy, including class schedule and attendance mapping
° Developed end user curricula for e-learning and instructor led training delivery
° Delivery of end user education (approx 70 days) at client locations in the United States, Canada, Taiwan, and the People’s Republic of China:
• HR & Payroll Consulting along with various other spot consulting services
° teksoft Resource Library (tRL)
° Development of BPPs
° Spot consulting
° Go-Live Support for all Phase I locations in 4 different countries and 2 different continents
The teksoft Difference
° The ability and experience of our SAP training professionals to lend a lean project team with assistance on training and configuration challenges.
° Ability of the teksoft team to establish confidence and cooperation with the client’s team members and management.
° Immediate, cost effective, and sustained curricula development due to experienced SAP training professionals and their ability to leverage existing training materials (the tRL).
° Depth of quality SAP training professionals to successfully deploy training in multiple countries.
° Embraced the client’s challenging goals and timelines as their own, including the assignment of instructors in 4 different countries and 2 different continents.
Results
° 97% class attendance
° teksoft instructors averaged 6.6 out of a possible 7.0 rating scale
° teksoft course materials/exercises averaged 6.6 out of a possible 7.0 rating scale
° Inventory and shipping levels achieved pre go-live levels within 5 days
View more case studies |
