CASE STUDY
About the Client
° Global leader in the
development and
commercializing of
technology for the oil
refining, petrochemical, and
gas processing
industries
° Annual sales of 1.2
billion dollars
° Employs 4,000
associates
Project Statistics
° Duration: March 1998
to March 2000
° Number of resources:
11 consultants
(resources were
brought in for shortterm engagements as
needed)
° Tools: Web-based
curricula (ToolBook),
Microsoft PowerPoint,
and RESITE
° Number of end users:
1,800
Delivered Services
° Project Management for the education initiatives
° Development and design of end user education
° Project team education
° End user education
° “Go-live” support
The teksoft Difference
° Initiated teksoft’s Quality Assurance Procedures between the project team and the curriculum developers
° teksoft training professionals learned the client’s business to ensure credibility and knowledge transfer effectiveness
° Versatility of teksoft training professionals to develop curriculum, deliver training and respond quickly to client needs helped to minimize client investment for additional external resources
° teksoft training professionals related extremely well to the client’s inhouse
trainers, enabling the in-house trainers to eventually deliver end
user and post implementation training
Results
° End user classes delivered in 6 weeks versus the anticipated 12 weeks
° Training initiatives stayed on budget
° Client realized significant cost reduction due to greater self reliance
View more case studies |
