CASE STUDY
About the Client
° Global leader in the
manufacturing of farm
equipment, industrial
equipment, lawn care equipment, diesel
engines and drivetrain
components
° Annual sales of 13
billion dollars
° Employs 45,000
associates
Project Statistics
° Duration: June 2000
to May 2001
° Number of resources:
6 consultants, 1
project manager
° Release: SAP R/3
version 4.6c
° Tools: On-Demand and
Knowledge Warehouse
° Number of end users:
900
Delivered Services
° Project Management consulting for end user education initiative (initial
purpose)
° Design and development of SAP Education Strategy
° Design and development of end user education materials
° Documentation translation
° Knowledge transfer to internal training resources
The teksoft Difference
° teksoft training professionals implemented teksoft Quality Assurance
Process to ensure consistency and quality of BPPs and corresponding
education materials
° Assisted client in cost-effective implementation of Knowledge Warehouse
° teksoft advised client on resource planning strategies to ensure client
self reliance
° teksoft training professionals developed solid relationships with the client's
internal training team
° Overall dedication to the project; for example, teksoft professionals
worked overtime to create, assemble and test data in training application
Results
° On time!
° On budget
° Plant production at 80% of “pre-SAP” production levels within one week
of “go-live” and 100% production within one month
° Significant cost reduction due to greater self reliance (example: a current
SAP R/3 implementation was able to leverage training
documentation from this engagement)
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