CASE STUDY
About the Client
° A global leader in home
care, personal care and
adhesive sealants and
surface treatment
products
° Annual sales of approximately 9 billion dollars
° Employs 45,750 associates worldwide
Project Statistics
° Duration: Ongoing since
September 2002
° Number of resources to
date: 8 consultants, 1
practice manager
° Release: SAP R/3
version 4.6c
Client Objectives
° Optimize the client's SAP R/3 application to ensure global harmonization of current business processes utilizing their International Corporate model
° Planning for integration and e-enablement of business processes with flexibility through built-in standardization
Delivered Services
° Organization assessment and detailed analysis of high level training roles in order to craft a strategic strategy to support the various business units and functions within the client's organization
° Development and delivery of customized project team courses to support the initiatives of the client's Process Teams, including:
• Procure to Pay
• Controlling and Finance
• Cost Accounting
• Order through Cash
• Finance Shared Services
• WNAINT Bootcamp
• Technical Training
• Human Resources
The teksoft Difference
° Flexibility in reducing redundant and non-critical content
° Utilized SAP knowledge warehouse courseware and basic guide for customized curriculum development tailored to the client's desired learning outcomes
° Knowledge transfer to the appropriate process leads
Results
° Significant cost savings associated with reduced days to train (30% reduction versus standard SAP training) due to personalized, prioritized training approach
° Significant cost savings attributed to reduced travel costs as a result of training at client site
° teksoft instructors have consistently received a rating of 6.8 out of a 7.0 rating scale
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