CASE STUDY

About the Client
° A global leader in home care, personal care and adhesive sealants and surface treatment products
° Annual sales of approximately 9 billion dollars
° Employs 45,750 associates worldwide

Project Statistics

° Duration: Ongoing since September 2002
° Number of resources to date: 8 consultants, 1 practice manager
° Release: SAP R/3 version 4.6c

Client Objectives
° Optimize the client's SAP R/3 application to ensure global harmonization of current business processes utilizing their International Corporate model
° Planning for integration and e-enablement of business processes with flexibility through built-in standardization

Delivered Services

° Organization assessment and detailed analysis of high level training roles in order to craft a strategic strategy to support the various business units and functions within the client's organization
° Development and delivery of customized project team courses to support the initiatives of the client's Process Teams, including:
   • Procure to Pay
   • Controlling and Finance
   • Cost Accounting
   • Order through Cash
   • Finance Shared Services
   • WNAINT Bootcamp
   • Technical Training
   • Human Resources

The teksoft Difference
° Flexibility in reducing redundant and non-critical content
° Utilized SAP knowledge warehouse courseware and basic guide for customized curriculum development tailored to the client's desired learning outcomes
° Knowledge transfer to the appropriate process leads

Results
° Significant cost savings associated with reduced days to train (30% reduction versus standard SAP training) due to personalized, prioritized training approach
° Significant cost savings attributed to reduced travel costs as a result of training at client site
° teksoft instructors have consistently received a rating of 6.8 out of a 7.0 rating scale




View more case studies