CASE STUDY
About the Client
° Global leader in wire and
cable installation
systems and products
° In business for over 140
years
Project Statistics
° Client implementing SAP
R/3 version 4.6c
° Student population
comprised of IT and
functional project team
professionals
° Training attendees
include associates from
the client as well as their subsidiaries
Client Objectives
° Educate project team members in SAP foundations and configuration
° Minimize the “time away from the job” (training and travel time)
° Get greatest “bang for the buck” for training investment
° Top priority: knowledge transfer to project team
Delivered Services
° Helped client develop training schedule for both the technical and functional project teams, including Business Warehouse
° Class delivery and IDES system for approximately 40 SAP courses, including technical and functional classes
° Spot consulting to the client and their implementation partner
° Delivered distance learning via WebEx to associates in the United States and Germany
The teksoft Difference
° Conducted pre-training needs assessment to understand the learning objectives of the class
° Flexibility in reducing redundant and non-critical content
° Experienced instructors
Results
° Significant cost savings associated with reduced days to train (50% reduction versus standard SAP training) due to personalized, prioritized training approach
° Significant cost savings attributed to reduced travel costs as a result of training at client site
° Client on pace to achieve 400 additional days of work for the clients' employees that would have normally been lost to training days and travel
° teksoft instructors have averaged a rating of 6.7 out of a 7.0 rating scale
° teksoft received overall course rating of 6.5 out of a 7.0 rating scale
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